DGI Connections Not Visible in MPLAB® Data Visualizer
If Data Gateway Interface (DGI) connections are not detected by the MPLAB® Data Visualizer, try the following steps.
- Close all applications (including MPLAB X IDE and/or the standalone Data Visualizer).
- Unplug the kit or tool from the machine and plug it back in again.
- Start the MPLAB Data Visualizer.
If DGI connections are still not detected, the following procedure can be tried in order to force a reinstall of the DGI device on a Windows® OS system.
- Unplug all kits from the Windows machine.
- Right-click the Start button and select Device Manager.
- Select the View menu and turn on Show Hidden Devices.
- Expand the node Microchip Tools which lists DGI-capable devices.
- Right-click the entry for the device you want to uninstall, go to Properties, Driver tab, and click on Uninstall.
- On the Confirm Device Removal dialog box, if you wish to remove the driver package in addition to uninstalling the device, select the Delete the driver software for this device option.
- When ready to complete the operation, select OK.
- After completing the procedure, plug the kit back in and start MPLAB Data Visualizer.